Nancy was having “one of those days” last week. You know those days. In the world of relocation management there are lots of opportunities for stress. Closings are stopped by faceless and nameless underwriters for yet another new demand, the moving truck has a breakdown and can’t meet the deadline, the employee’s home is appraising for less than what is owed the bank, and on it goes.
And in the middle of that day, just when she needed it most, Nancy received a handwritten note:
“Please forgive me for being so late with this note. We have been so busy enjoying the West Virginia and Virginia parks, stores, farm markets, weather, etc. The children have a wonderful new school and have adjusted well. It has been a joyous time for us that couldn’t have been possible without you.
Thank you so much for your patience, perserverance, organization, great communication, and especially just being there to listen to our venting – and supporting us through our stress. “Thank you” just doesn’t seem like strong enough words to convey our gratitude.
We appreciate everything you have done. Our best to you.
Thank you!”
And that made Nancy’s day – happy.