When a company tasks an HR professional with finding the best corporate moving company and relocation service providers for their employees, the process can seem daunting.
Where do they begin sourcing dozens of providers to serve locations worldwide? How can they be sure the relocation moving company they choose fits the employees’ needs? When the employer selects a corporate moving company, how can they manage the move to create a positive experience for everyone involved?
This is why HR professionals choose a relocation management company (RMC) to select and manage the many relocation and moving vendors. However, how a relocation company finds and maintains relationships with corporate relocation moving companies and relocation service providers makes all the difference.
This is how NRI Relocation ensures our vendors provide the best relocation moving service for our clients and their employees.
How to Find the Best Corporate Relocation Moving Companies
Finding the right corporate relocation moving company involves more than selecting a single vendor. Corporate relocation requires a network of movers capable of handling every origin, destination, and scenario your employees need. Therefore, partnering with a corporate relocation company (RMC) becomes invaluable.
An RMC maintains a vetted network of top-tier corporate relocation moving companies across the globe. By working with an RMC, your employees benefit from consistent, high-quality service no matter where they are moving to or from.
These partner corporate moving companies strive to provide their best service for RMC-coordinated moves. The corporate movers know exceptional performance leads to more opportunities for clients and orders through the RMC.
Since corporate relocation companies have extra leverage to hold moving companies accountable, they ensure that transferees receive the best support, timely and accurate service, and ethical resolutions to any issues that arise.
Why NRI Relocation Is Independent From Our Corporate Moving Companies
NRI Relocation is 100% independent from our relocation and moving vendors because we believe this independence offers the best service for transferees.
Unlike many competitors, we don’t and have never owned our supply chain. We’ve maintained this distinct model because we know that our independence drives daily motivation and top-tier service from our vendors.
Our relocation suppliers are highly motivated to perform to their best ability every time because they understand that we can choose a different moving vendor at any moment. Our move consultants select vendors based on prior moves, experience, their standing in the industry, and feedback from shippers. This process leaves no room for mistakes or service failures.
In contrast, RMCs that own corporate moving companies often have vendors with more leeway to make mistakes or not prioritize customer satisfaction. The corporate movers know they will still receive future orders regardless of performance.
While some RMCs claim in-house moving services streamline relocation, we believe that separation fosters a greater drive for exceptional, responsive service and effective problem resolution.
What Makes a Good Corporate Moving Company?
These are the most important qualities NRI Relocation seeks when sourcing relocation and moving vendors:
Specializes in Corporate Relocation Moving
A good corporate moving company understands the unique demands of corporate relocation, which differ significantly from personal moves. They must adhere to relocation policies, communicate effectively with all parties, and meet strict deadlines and service standards.
Consistent Communication With the RMC, Employee, and All Parties
Effective communication is crucial, especially to the NRI team. A quality corporate moving company must maintain consistent communication with the shipper and NRI’s move consultant. This enables thorough communication with the transferee. Consistent communication keeps everyone informed and aligned, creating a smooth employee relocation.
Collaboration With Corporate Moving Company Leadership
We often work with small to medium-sized moving companies and relocation vendors so we can collaborate directly with their leadership.
NRI Relocation finds that when we have a relationship with a relocation provider’s executives, we share priorities for serving transferees. When we can work together with decision-makers we find better solutions and resolve challenges faster.
Proactive Recovery Management
What is the vendor’s philosophy toward customer service? How does a corporate moving company manage recovery, and what’s its philosophy toward making it right? We prioritize the most ethical corporate moving companies that will treat transferees the way we would.
When seeking a top-tier relocation vendor, we examine their customer service procedures. A good corporate moving company strives to make things right and reflects our commitment to high standards.
Qualified to Work With Our Corporate Relocation Clients
Top relocation vendors hire and manage personnel who can deliver exceptional service. After verifying the appropriate licensing, insurance, and data privacy procedures, we base our relocation service provider selection on crew quality.
Our partners know their industry’s specific qualifications to build exceptional teams better than we do. Instead of relying on expensive certifications to qualify relocation vendors, we work with relocation providers that have proven they can hire the best-quality crew within their specialty.
When we onboard a new moving vendor, we start with a few small moves to ensure our values align and that the provider meets our standards.
How We Find Relocation & Moving Vendors
This is how NRI Relocation sources the best corporate moving companies and relocation vendors.
Relocation Industry Networking
Our team finds corporate moving companies through online research, industry events, word of mouth, and evaluating suppliers who contact us.
We prioritize vendors with a deep understanding of corporate relocation and seek partners who are actively involved in the industry. NRI Relocation assesses their company history, industry relationships, and leadership engagement.
If a vendor primarily focuses on consumer-based moves and is new to corporate relocation, they are probably not the right match for our client’s needs.
Proven Reputation of Good Corporate Moving Service
NRI values vendors that demonstrate a proven track record in corporate relocation through a long-standing reputation and successful engagements.
We gather insights from industry events, competitors, and the RFP (Request for Proposal) process. These sources identify corporate moving companies that consistently provide exceptional service.
Relocation Vendor Partnerships Based on Trust, Not Trends
While we stay informed of industry trends, NRI’s partnerships are built on trust and quality rather than fleeting fads. Instead of the latest and greatest, we prefer demonstrated service our clients can rely on.
We sift through flashy tech and marketing shticks and focus on a vendor’s infrastructure and experience to deliver the standard.
Our approach emphasizes reciprocity in our partnerships. We uphold the principle of treating our partners as we expect to be treated ourselves.
How NRI Selects the Best Corporate Moving Company For Each Employee
Our relocation consultants meticulously select the best corporate moving company for each employee. For Household Goods transportation vendors, we utilize a grid to evaluate our corporate movers’ distinct strengths and specialties. The system identifies our corporate moving companies’ specialties by move size and location coverage.
Our approach prioritizes the transferee’s unique needs and considers factors like the location, timeline, move size, and budget. Whether it’s a suburban 4-bedroom house that needs a van line agent or a studio apartment in Chicago that would be best served by a small moves specialist, we match the move to the most suitable supplier.
Some corporate moving van lines can guarantee delivery dates, providing clarity and peace of mind for transferees with specific scheduling needs. Others can offer the higher level of attention that executive moves require. For intrastate moves, we verify each carrier’s necessary licenses and capabilities.
Rather than bidding out every move, we leverage the expertise of our relocation consultants to streamline the process for our clients. Our team draws on our deep industry knowledge and trusted relationships to make the best supplier recommendation for each of the transferees’ services.
Ultimately, our goal is to ensure that employees are assigned the best corporate moving company for their unique requirements. The result is a smooth and stress-free corporate relocation.
How NRI Manages the Best Relocation Moving Service
After NRI Relocation selects the relocation and moving vendors for our network, we maintain continued quality by nurturing supplier relationships. This is how we manage relocation moving service providers:
Open and Honest Communication With Relocation Vendors
NRI’s expert relocation consultants play a pivotal role in overseeing every aspect of the relocation process. Unlike some competitors, who assign different transferee relocation consultants by verticals, we provide a single point of contact. The relocation consultant ensures nothing falls through the cracks.
As our NRI relocation consultants are deeply involved in every move, they hear about any issues the moment they arise. This enables us to catch, adjust, and rectify potential problems before they escalate.
NRI Relocation values open communication with our relocation and moving vendors. Communication fosters a collaborative and mutually beneficial relationship. Just as we expect our vendors to communicate openly with us, we reciprocate by providing constructive feedback on how they can improve and earn more business.
In cases where a relocation vendor’s performance does not meet expectations, we meet with the vendor to discuss discrepancies and provide specific feedback on areas needing improvement. Whether addressing a general concern (such as communication with coordinators or coverage in rural areas) or a specific issue on a particular move, we prioritize transparency and ongoing dialogue.
We operate on a principle of accountability. Partners are rewarded with future opportunities based on the quality of their performance in previous moves. This approach ensures that our partnerships are built on trust, transparency, and a shared commitment to delivering exceptional service.
Long-Term Partnerships With Relocation & Moving Companies
We prioritize fostering long-term partnerships with our relocation and moving vendors.
Our partners’ responsiveness to our relocation consultants, sometimes even outside regular business hours, speaks to the depth of our partnerships and our shared commitment to our clients.
Feedback from our suppliers shows they value and enjoy working with the NRI team. They appreciate the level of information and oversight we provide, which enables them to perform their jobs effectively. By prioritizing transparency and communication, our suppliers can deliver the best possible service.
Our clients and their employees benefit from the long-lasting partnerships we nurture with our vendors.
Relocation Quality Management Through Surveys and Reporting
NRI utilizes surveys and reporting to quantify and manage quality. Our annual reviews involve our own scoring systems and feedback from our clients and transferees. The reports provide a comprehensive picture of service quality.
Thanks to our proactive model and strong vendor relationships, service issues are rare. Corporate moving companies are motivated to deliver their best service, knowing that our consultants are empowered to catch and correct any issues before they escalate.
Ensure Your Talent Has the Best Employee Moving Company
If your company is looking for the right corporate moving companies and vendors, you may be realizing it’s a task beyond the ability of one HR department. That’s why NRI Relocation is here!
Our relocation company experts understand the importance of positive transitions for your employees and the impact it has on their productivity and morale. Through meticulous vendor selection, independent partnerships built on trust, proactive management, and a commitment to quality, we handle every relocation with care and expertise.
Trust NRI to provide your talent with whatever support they need for a smooth and stress-free moving experience. Get in touch to learn more about our comprehensive relocation services.